To reset your Magic Online password, please follow the steps below.
- Open the Magic Online client.
- Click the "Forgot Password?" link.
- Clicking this link will open up a web browser. Enter your Magic Online username and the email address associated with your account and click the Continue button.
- You will be prompted to answer the security question that you set up when you first created your account. Put in the correct answer and click the Continue button.
- Enter a new password, making sure to follow the requirements for new passwords on the right of the screen. Confirm your password and click the Continue button.
- You will be emailed a confirmation code. Find that email and enter the code into the prompt then click the Continue button.
- Your password has now been changed.
If you cannot remember the answer to your secret question or run into any other issues recovering your password, simply create a new Magic Online account through the game client and then use those new credentials to contact support.