How to Report a Bug
There are special sections of our official forums where players can report bugs, and other players can chime in to include more information and up-vote existing reports to give us visibility on the most pressing issues in our games.
You can reach the bug report section of the official Magic Online forums by clicking the link below:
*Please note Bug Reports do not receive direct assistance from a live agent. They should be used for issues that need to be fixed but don't necessarily directly affect your account or access. Examples of this include graphical problems, typos, broken mechanics, etc.
For issues that affect your account, require technical assistance (such as crashing or losing connection) or require a response from Customer Service, please contact us here.
For MTGO reimbursement requests, please contact our Customer Service team here.