General

Account Support

• Magic Online Basic Account FAQ
• Contact Customer Service
• Request a Copy of My Personal Data
• Delete My Personal Information
• Locating your Event ID
• Forgot your Magic Online Password?

See all 9 articles

Technical Support

• Taking Screenshots and Attaching Files
• Report a Bug
• How do I reinstall or perform a clean installation of MTGO?
• Creating a DxDiag File
• Connection Troubleshooting and FAQ
• 9th or 8th Edition Core Game Activation

Rules and FAQs

• Top Known Issues
• MTGO Programs FAQ- Redemption, Player Rewards, and Premier Play
• MTGO Getting Started FAQ- New Player Guide, Basic Client, Events & Formats, Trading, & Advanced Client
• Magic Online: Events FAQ
• Kamigawa: Neon Dynasty Deck Builder's Essentials

Payments

• Magic Online Store Purchase Fails to Complete (Browser Re-Direct)
• Request a Reimbursement